Support 2018-04-12T15:23:14+00:00

Support

TXTplanet tries to provide the best possible customer service and support for its customers. Our success is directly connected to our customer’s success.  That is why we provide free research to ensure TXTplanets merchant members write the most effective SMS marketing messages. We are here to support our customers.

Here is a brief overview of TXTplanet:

TXTplanet.com is dedicated to the growth and prosperity of local small businesses and our communities.
We do this by giving small business the most powerful marketing tool in the world. TXT messaging is by far the most effective and least expensive way to sell your products and services. TXTplanet matches the power of the cell phone and merchant groups. TXTplanet brings local non-competing businesses together into marketing groups and gives members the legal means to collect recipient data. TXTplanet has the legal means to collect customer data; each merchant member can then contact thousands of potential customers from the list.

TXTplanet formula:
you choose the zip code + you choose the business category + thousands of new customers = exclusive territory = more sales

For a minimal cost, our member merchants can achieve higher sales and have customer engagement at levels which are simply not available with any other type of marketing.

Many of your questions are answered on our FAQ page. However, we encourage that you contact us directly to ask your questions so that we can improve our website and business overall.  Here are some customer support contact points below.

If you have a question about your member merchant account including billing.

Email us at:

support@TXTplanet.com

Call us at:

1-360-226-2647

7:30 am to 5 pm  PST

 

If you have a question about your TXT recipient account.

Email us at:

recipientsupport@TXTplanet.com

Call us at:

360-226-2647

7:30 am to 4:30 pm  PST

 

If you have questions about employment at TXTplanet.

Email us at:

supertalentedpeople@TXTplanet.com

Call us at:

360-301-8533

7:30 am to 4:30 pm  PST

';